Privacy Policy
Effective January 1, 2026
Prime Las Cruces Spray Foam Insulation, insulationlascruces.com, projects@insulationlascruces.com
Who this policy covers
This policy explains what Prime Las Cruces Spray Foam Insulation collects when you visit our website, call us or ask for an estimate, and what we do with it. We're an insulation contractor in Las Cruces, NM, and we collect only what we need to answer you, quote your job and do the work.
It applies to this website, starting at our home page, and to the calls, messages and estimate requests that come through it. You can read more about who we are on our About page.
What we collect when you contact us
When you fill out our estimate form, call (575) 222-9021 or email us, we keep what you give us. That usually includes the following:
Your name, phone number and email address, so we can reach you.
Your address, because we need it to schedule the in-person estimate and the job.
Details about your house and the work you want, such as the age of the house, how much insulation is in the attic now, and any photos you send.
Our contact form is hosted by an outside form service. What you type into it goes to that service first and then to us, and that service handles it under its own privacy terms.
What the site collects on its own
Like most websites, ours collects some information automatically when you visit. This can include your device and browser type, the pages you looked at, how long you stayed, the site that sent you here, and a general location based on your internet connection.
We use this to see which pages help people and which ones need work. We look at it in summary, not to track any one person.
Cookies and analytics
Cookies are small files a website saves in your browser. Our site and the analytics and form tools we use may set cookies so the pages load properly and so we can count visits and see how people move around the site.
You can block or delete cookies in your browser settings. The site will still work for reading, though some features, like the estimate form, may not work as smoothly.
How we use your information
We use what you send us to answer your question, set up your estimate, schedule the crew, send you a quote or invoice, and follow up on the job. We may also contact you about the work you asked us about, but we won't sign you up for marketing you didn't ask for.
We don't sell your information. We share it only when we have to in order to do the job or run the business, such as with the tools that power our website and form, with people who help us with scheduling or bookkeeping, or when the law requires it.
How long we keep it
We keep your contact details and job records for as long as we need them to finish your job, stand behind our work and keep the business records the law expects of us. If you asked for an estimate and didn't hire us, we keep that only as long as it's useful for following up.
When we no longer need something, we delete it or remove the parts that identify you. Site analytics are kept in summary form.
Keeping your information safe
We limit who on our side can see your information to the people who need it for your job, and we use reputable services for our website, form and email. No system is perfectly secure, so please don't send payment card numbers or passwords through the contact form or email.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep a record for legal, tax or warranty reasons, and if so we'll tell you why.
You can also ask us to stop contacting you at any time, and we will. Depending on where you live, state law may give you other rights over your information, and we'll honor them.
Children
Our website is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How to raise a privacy question
If you have a question or concern about your information, or want to use any of the rights above, reach us through our Contact page or call (575) 222-9021. We respond within 1 business day.
Tell us what you'd like us to do and how to reach you. We may ask a question or two to confirm it's really you before we change or delete anything.
Changes to this policy
We may update this policy when our website, our tools or the law changes. When we do, we'll post the new version on this page, and it applies from the time it's posted.